Cost cutting leads to reduced hours at Caledonia Post Office
The economic slump has meant less traffic and reduced revenue for Caledoniaís post office. As a result the United States Postal Service has modified the local officeís hours of operation, closing for one hour every day from 1:30 to 2:30 p.m. and ending the counter hours at 4:30 p.m. on weekdays, one half hour earlier than usual. This reduced hours has some customers unhappy.
Karen Mazurkiewicz, spokesperson for USPS Western New York Division, says itís simply a matter of economics. The downturn in the economy over the last several months has led to less mail being handled at the Caledonia post office. Everything from advertisements to mail order shopping has declined, Mazurkiewicz said.
"As mail volumes continue to be affected by the weakened economy, we will be looking at ways to save," she commented.
USPS tracking data reveals a significant rise in customers purchasing stamps at alternate retail locations, which reduces post office traffic. In addition, the USPS website offers a variety of services, from package shipping to ordering stamps, right from the convenience of home or work. Mazurkiewicz said the postal service tries to connect their products with people at other convenient locations so that they donít have to make a trip to the post office. Still, the postal service understands that the local post office offers customers much more than just stamps and modifying the hours may be disconcerting for some.
"In almost every community, the post office is part of the fabric and change is difficult," Mazurkiewicz commented.
The review of smaller post offices is an ongoing process for USPS. There are three other post offices within a five-mile radius of the Caledonia post office whose hours have not been modified. She says the postal service will continue to monitor the traffic of each office and make the necessary adjustments, if necessary.
Mazurkiewicz recommends that customers who have Internet access should take advantage of the wide variety of services available online such as packaging labels, schedule pick ups, ordering stamps, all of which can be delivered right to your home. You can even order the correct size box that you need to ship in and have it delivered to your door. For customers who do not use the Internet, customers can telephone for assistance at 1-800-ASK-USPS.